We’re here whenever your team needs us

TalentPrism pairs dedicated success specialists with rich self-service resources—so you can launch, migrate, and scale recruitment projects without delays.

TalentPrism support specialists
Recruitment dashboard overview

Effortless multilingual platform

Manage your recruitment workflow in English, French, German, or Spanish with our fully localized interface. Collaborate seamlessly with global teams and ensure accessibility for users in any region.

Comprehensive interface localization for a consistent user experience.

Instant language switching across all platform modules.

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Recruitment analytics tools

Simplified onboarding and data transfer

Quickly import candidates, jobs, clients, and contacts using CSV or JSON files. Our team can assist with migrating data from your previous recruitment system or any file format, including spreadsheets.

Complimentary data migration handled by our Customer Success experts.

Bulk import support for candidates, jobs, clients, and contacts.

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Job analytics details

On-demand onboarding and training

Receive personalized guidance as you get started. Schedule video calls with our team to explore platform features, discover use cases, and access tips until you’re fully confident.

Free onboarding and training for all team members, including recruiters and managers.

24/5 on-demand training and demos scheduled at your convenience.

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Hiring funnel optimization

Extensive documentation and resources

Access our comprehensive articles and user guides for answers to any functionality-related question. Explore documentation for both application features and API technical details.

Complete documentation covering all aspects of the platform and API.

Extensive video explainers demonstrating setup and feature usage.

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Recruiter leaderboard analytics

24/5 support availability

Reach out anytime—our live chat support is available Monday to Friday, with urgent assistance on weekends. Get prompt help for any inquiry.

Live chat support with 24/5 coverage for all questions.

Email support available anytime with rapid response times.

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Sales analytics for recruiters

SSO login for enhanced access control

Enable one-step access and robust security by integrating with your single sign-on provider. Simplify login for your team and strengthen access management.

One-click login for all team members using their credentials.

Advanced security controls and activity monitoring.

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Sales analytics for recruiters

Strengthen account security with 2FA

Protect your recruitment data with Two-Factor Authentication (2FA), requiring both a password and a secondary verification code for access.

Extra security layer: 2FA helps prevent unauthorized access and data breaches.

Universal enforcement: Easily require 2FA for all users to maintain consistent security standards.

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Frequently Asked Questions

What channels are included with my plan?+
All TalentPrism plans include email and in-app chat. Phone consultations and dedicated success managers are available on Growth and Enterprise tiers.
How quickly will someone respond?+
We target first responses in under two business hours, with accelerated SLAs for critical issues and enterprise customers.
Do you help with onboarding?+
Yes. Our specialists handle data migration, workflow configuration, and team training, mirroring the white-glove approach highlighted by Manatal.
Is developer assistance available?+
Developers can access API references, webhook samples, and direct support for custom integration questions.